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About us

The team behind Yofatik CRM

We know online selling and advertising from the inside — and we bring you the system we trust.

Our story

CMC Media is a company working across media, digital content, marketing, technology and retail, founded in 2017 in Hanoi, Vietnam. We build, operate and grow products, brands and business models on digital platforms.

Yofatik CRM was born from the day-to-day needs of the retail brands in our own ecosystem: thousands of messages a day across many fanpages, orders closed over chat and phone, shipments, inventory and ad spend that must reconcile to the last dong. Instead of stitching together disconnected tools, we brought everything into one system.

Yofatik CRM is developed and operated by CMC Media, as part of Yofatik AI — the AI & technology arm of the CMC Media ecosystem.

Our mission

Help online sellers run leaner operations, decide with real numbers and never miss a customer.

What we stand for

Real numbers first

Every report ties back to real orders and real spend. We would rather show a dash than a number we cannot stand behind.

Built with sellers

Features come from the daily work of sales, shipping and ads teams, and are tested on live operations before they ship.

Trust by design

Each business’s data is isolated, sensitive actions are logged, and access is granted only where it is needed.

Keep it simple

One system instead of a stack of disconnected tools — fewer tabs, fewer copy-pastes, fewer mistakes.

Company information

Operated byCMC Media Joint Stock Company
Founded2017
AddressNo. 9, Lane 160 Luong The Vinh Street, Thanh Xuan Ward, Hanoi, Vietnam
Hotline097 102 1266
Emailsupport@cmcmedia.com.vn
Websitecmcmedia.com.vn
About CMC Media — Yofatik CRM