Chats scattered across fanpages
Staff jump between pages and tabs, two people answer the same customer, and some messages are never answered at all.
Omnichannel sales CRM
Every chat, order and ad dollar in one place
Yofatik CRM connects your fanpage inbox, order workflow, shipping, inventory and ad accounts — so your team closes more orders and you know which campaigns actually pay off.
- Messages, comments and reviews from every fanpage in one inbox
- ROAS and cost per order measured against real CRM orders
- Create shipments with Nhanh.vn and Viettel Post in a few clicks
Works with the tools you already use
- Facebook Messenger
- Meta Ads
- Meta Conversions API
- TikTok Events API
- Google Analytics 4
- Nhanh.vn
- Viettel Post
- Telegram
- Excel
Sound familiar?
Growing online sellers hit the same walls once orders pick up.
Ad reports that don’t match reality
Ads Manager says one thing, your order book says another. Nobody can say which campaign really brought in revenue.
Orders kept in spreadsheets
Copy-pasting addresses, calculating COD by hand and chasing order status in group chats leads to mistakes and lost orders.
Stock you can’t trust
Combos, multiple warehouses and returns make stock counts drift, so you sell what you don’t have — or miss sales on what you do.
Features
One platform for the whole sales operation
Each module works on its own, and they all share the same customers, orders and numbers.
Omnichannel inbox
Messenger messages, page comments and ratings from many fanpages in one inbox, with assignment, tags, quick replies and read receipts.
Learn moreOrders & workflow
Your own order steps, list/kanban/grid views, duplicate-order detection, deposits, VAT and real-time updates across the team.
Learn moreShipping
Create shipments with Nhanh.vn and Viettel Post, track status by webhook, print labels and handle return approvals.
Learn moreInventory
Multiple warehouses, an immutable stock ledger, reservations on confirm, combo component deduction and weighted average cost.
Learn moreLanding pages
Upload HTML, publish on your own domain with SSL, use system-managed prices and capture every half-filled form as a draft order.
Learn moreTracking & attribution
Server-side events to Meta, TikTok and GA4 with event deduplication, plus a first-party session log with UTM and click-ID attribution.
Learn moreMeta Ads management
Campaign tree with on/off toggles and budget editing, ROAS joined with real orders, spend alerts and an automated rules engine.
Learn moreAd finance
Facebook invoices downloaded automatically, bank statement import and reconciliation by reference code.
Learn moreTeam & permissions
Roles with granular permissions, teams and branches with data scope, audit log and Telegram notifications.
Learn moreUp and running in four steps
Our team walks you through setup so you can start selling in the new system quickly.
Connect your channels
Link your fanpages, ad accounts and shipping accounts. Messages and ad data start flowing in right away.
Set up products and stock
Import products, combos and prices, declare your warehouses and opening stock.
Sell from chat and landing pages
Staff create orders straight from conversations; landing page orders and draft orders arrive on their own.
Measure and optimise
See cost per order and ROAS per campaign against real orders, then scale what works and pause what doesn’t.
Why Yofatik CRM
Designed around the daily work of online sales and ad teams.
Ad numbers tied to real orders
Revenue and cost per order are measured against orders in your CRM — including orders closed in chat — not just the platform’s own report.
Made for selling in Vietnam
Two-level addresses under the new administrative units, COD and deposits, VAT per product, and local carriers built in.
Real-time teamwork
Everyone sees changes instantly, and the system blocks duplicate actions such as two people confirming the same order.
Works everywhere
Vietnamese and English interface, light and dark mode, and a layout that works on phones as well as desktops.
Your data stays yours
Every business’s data is isolated at the database level and every sensitive action is recorded.
- Servers hosted in Vietnam
- Per-business data isolation with database row-level security
- Encrypted access tokens and secrets, HTTPS everywhere
- Granular roles, immutable audit log and instant session revocation
Frequently asked questions
Who is Yofatik CRM for?
Online retailers selling through Facebook fanpages and landing pages, running Meta Ads, and shipping COD orders — from small teams to businesses with several branches.
Which channels can I connect?
Facebook Messenger messages, page comments and page ratings from as many fanpages as you manage. Ad data comes from Meta Ads; server-side events go to Meta, TikTok and GA4.
Which shipping carriers are supported?
Nhanh.vn and Viettel Post. You can create shipments, track status automatically, print labels and use multiple carrier accounts.
Can I use my own domain for landing pages?
Yes. Landing pages are published on your own domain with SSL, and prices can be managed centrally in the CRM. Custom domain hosting is part of the Enterprise plan.
How is ROAS calculated?
Ad spend comes from Meta, revenue comes from real orders in the CRM — matched through UTM parameters, click IDs and the ad behind each chat order.
Can I control what each employee sees?
Yes. Roles control what each person can do, teams control which data they see, and phone numbers can be masked for staff without permission.
Where is my data stored?
On servers in Vietnam, isolated per business. Read more on our security page.
How do I get started?
Leave your details on the contact page and our team will schedule a demo and help you set up.
Ready to see it with your own data?
Book a demo and we’ll show you how Yofatik CRM fits the way your team sells.